Xerox reports revenue down 7.5 percent in third quarter

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Xerox Holdings Corp. announced third-quarter revenue of $1.53 billion, down 7.5 percent, or 7.3 percent in constant currency. GAAP net (loss) of $(1.2) billion, or $(9.71) per share, a decrease of $1.3 billion or $9.99 per share, year-over-year, respectively. Xerox also reported adjusted net income of $34 million, down $43 million, year-over-year, respectively.

“Q3 results demonstrate no single quarter or performance metric in isolation defines our Reinvention,” said Steve Bandrowczak, chief executive officer at Xerox. “Operational improvements and enterprise-wide efficiencies are driving services signings momentum, improved decision-making and a sustainably lower cost base. These gains give us confidence Reinvention will enable long-term profitable growth as we continue this multi-year journey.

“While equipment revenue fell short of expectations, we continue to see steady progress from Reinvention initiatives taken to date. Adjusted operating income and margin grew year-over-year, and the pending acquisition of ITsavvy will improve Xerox’s value proposition with clients, as well as the mix of revenue from growing businesses.

Third-Quarter Key Financial Results

(in millions, except per share data)

Q3 2024

Q3 2023

B/(W)

YOY

% Change

B/(W) YOY

Revenue

$1,528

$1,652

$(124)

(7.5)% AC (7.3)% CC1

Gross Margin

32.4%

32.4%

RD&E %

2.9%

3.1%

20 bps

SAG %

24.2%

25.2%

100 bps

Pre-Tax (Loss) Income2

$(1,087)

$64

$(1,151)

NM

Pre-Tax (Loss) Income Margin2

(71.1)%

3.9%

NM

Operating Income – Adjusted1

$80

$68

$12

17.6%

Operating Income Margin – Adjusted1

5.2%

4.1%

110 bps

GAAP Diluted (Loss) Earnings per Share2

$(9.71)

$0.28

$(9.99)

NM

Diluted Earnings Per Share – Adjusted1

$0.25

$0.46

$(0.21)

(45.7)%

Third-Quarter Segment Results

(in millions)

Q3 2024

Q3 2023

B/(W)
YOY

% Change
B/(W) YOY

Revenue

Print and Other

$1,457

$1,575

$(118)

(7.5)%

XFS

88

98

(10)

(10.2)%

Intersegment Elimination3

(17)

(21)

4

(19.0)%

Total Revenue

$1,528

$1,652

$(124)

(7.5)%

Profit

Print and Other

$67

$64

$3

4.7%

XFS

13

4

9

225.0%

Total Profit

$80

$68

$12

17.6%

Written by 

Gary Pageau is principal of InfoCircle LLC, continuing his marketing communications career. InfoCircle LLC is a marketing and communications consulting firm, specializing in business-to-business markets. For nearly 25 years, he was with PMA International, serving most recently as Publisher, Content Development and Strategic Initiatives. His primary responsibilities included overseeing the Association’s editorial department, marketing research unit, education and corporate relations department.